Privacy Policy
The users of caviar-cream.com, based on this Privacy Policy, are fully covered in terms of their personal data, collected by our website during their browsing and transactions. In addition, this contract also covers any companies that are connected to our online store, in terms of the conditions of collection, processing, and management of personal data. In no event, this agreement covers the relationship between users and members of caviar-cream.com with any services not controlled by or owned by caviar-cream.com.
Caviar-cream.com, due to the nature and volume of the Internet, does not bear any responsibility for any form of damage suffered by users and members of our website, in terms of pages, services, options, and content that they have done on their own his own initiative and his own knowledge of the specific terms. Therefore the case of negligence is included.
Data Collection and Use
We collect personal data when the user subscribes to the services of caviar-cream.com. Collection also occurs when products and services of our online store are used. Finally, when a visit is made to its pages, it enters promotional and advertising programs.
The use of the personal data of the users and members of caviar-cream.com occurs for the information of the consumer public and the choice of the content offered to them so that there is relevance to their general preferences. Also, personal data is used to satisfy users' wishes, in terms of services and products offered by our online store. Finally, for the information of our customers, about new services or products, the personal data of the users may be used.
It is worth noting that caviar-cream.com does not store the financial data of its customers in any case, whether it concerns credit card information or bank accounts.
Channeling and disposal of personal data
In no case will caviar-cream.com sell, rent, publish or disclose the personal data of the users and members of our website, to anyone interested, unless there is the explicit consent of the visitors and users, for the channeling of personal data. It is also considered necessary to make personal data available to legal or natural persons who cooperate with caviar-cream.com, for the implementation of the services of our online store. The personal data submitted by the users and members of our website are processed by the legal and natural persons we work with, only to the extent that you consider absolutely necessary for their support of caviar-cream.com. Finally, our store can be ordered to make personal data available by the competent authorities, in accordance with relevant provisions of the legal framework.
Use of Cookies
Caviar-cream.com may use cookies to identify the visitor/user of certain services and pages of caviar-cream.com. Cookies are small text files that are stored on the hard drive of each visitor/user and do not receive knowledge of any document or file from his computer. They are used only to facilitate the visitor/user access to specific services of caviar-cream.com and for statistical purposes in order to determine the areas in which the services of caviar-cream.com are useful or popular or for marketing purposes. The visitor/user of caviar-cream.com can configure his server (browser) in such a way as to either warn him about the use of cookies in specific services of caviar-cream.com, or not to allow the acceptance of the use of cookies in no case. In case the visitor/user of the specific services and pages of caviar-cream.com does not wish the use cookies for his / her identification, he/she cannot have further access to these services.
Hyperlinks to other websites (links)
Caviar-cream.com may contain links ("links") to other websites (sites) which are not controlled by themselves but by third parties (natural or legal persons). In no case is caviar-cream.com responsible for the Terms of Protection of the Personal Data of the visitors/users that these bodies follow.
IP addresses
The IP address through which the visitor/user's PC has access to the Internet and then to caviar-cream.com is reserved for technical purposes. It is used solely for the collection of statistics and the application of security keys.
Applicable law
The management and protection of the personal data of the visitor/user of the services of caviar-cream.com are subject to the terms of this section as well as to the relevant provisions of Greek legislation (Law 2472/1997 for the protection of the individual and the protection of personal data as supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, PD 207/1998 and 79/2000 and article 8 of Law 2819/2000 as well as Law 2774/1999 and European law (directives 95 / 46 / EC and 97/66 / EC) These terms are formulated taking into account both the rapid development of technology and in particular the Internet and the existing - albeit underdeveloped - a network of legal regulations, In any case, caviar-cream.com reserves the right to change the terms of protection of personal data. after informing the visitors/users and within the existing or possible legal framework. If a visitor/user does not agree with the terms of protection of personal data provided herein must not use the services of caviar-cream.com.
9.2.Cash on delivery
The method of payment by cash on delivery is available only for purchases
within Greece. For those who prefer this method, the products are received (at
the address you stated) through the courier company (speedex courier), with
which we work, and you pay the price of your order at the moment of receipt.
Your order has a delivery time of four (2-6) working days. With extra cash on a
delivery charge of 1.80 euros.
10. COST OF SHIPPING OF PRODUCTS
Hellas:
For orders, the shipping cost is from 3 to 6.5 euros to 2kg depending on the
area you are in and then there is a surcharge of 1 euro for each additional
kilo.
Shipments of products are made through the cooperating courier company Speedex
couriers (and its partners).
Europe:
Shipping abroad is done by DHL courier and delivery times are indicative and
refer to working days. They may also differ depending on the accessibility of
the place of receipt. Shipping costs depend on the weight of the products you
have added to your cart and the courier service you want. In any case, you are
informed by our eshop before completing your order.
Returns & Cancellations
order cancellation
To cancel your order you can send an e-mail to [email protected] or call us
at 210-9815703
In case you have already paid for your order and your order has not been placed
with the courier company, then we will immediately refund the corresponding
monetary value, in the same way, you made your transaction (credit card, bank
account deposit). , etc.)
In case your order has been placed with the courier company, then the refund of
the canceled order will be made in the same way you made your transaction (credit
card, bank deposit, etc.), as soon as products are returned to our company.
Product returns within 14 days If you change your mind, you can return the
products you ordered within 14 days. To request a product return you can send
an e-mail to [email protected] or call us at 2109815703
The return of the products is always done at your own expense of the transport
fares. The way of returning the returned products is your choice.
The request for the return of products is activated on the date of notification
to the company via e-mail or by phone. The products you want to return should
be in excellent condition, with closed packaging, all labels, and tags on them,
and accompanied by the appropriate document. In case you open the package of
the product you should make sure to return it in perfect condition. You agree
to take care of the condition of the returned products from the moment they are
delivered to you until the moment you return them with the above terms of
return.
In case they are not returned within 14 days or you do not announce your
intention to return products, then the company may not accept any return or
replacement of the product. In any case, the maximum return period for
replacement may not be extended beyond forty (14) calendar days from the date
of receipt.
In addition to the rights provided by the return policy, all rights applicable
to consumers are recognized in each case under the existing provisions and laws
relating to the contract of sale, as well as any rights arising in connection
with the product warranty terms.
9.1.Credit / debit card
By selecting this payment method you will be transferred to a secure
transaction environment of the partner bank Alpha Bank.
We confirm that our company does not receive any information about your credit
card.
9. METHODS OF PAYMENT
The contract of sale of products between http://www.caviar-cream.com/ and the
consumer from the online store http://www.caviar-cream.com/, is a contract of
sale at a distance and is drawn up according to: (a) order from the consumer,
which is mutually accepted as a proposal to purchase the products mentioned in
the order and (b) acceptance of this order by http://www.caviar-cream.com/ by
sending a relevant e-mail to the consumer. Http://www.caviar-cream.com/ has the
right to accept or refuse to accept an order, without having to justify its
refusal and without any liability to the consumer or third parties. In case
http://www.caviar-cream.com/ does not confirm, as above, the acceptance of the
order within three (3) working days, it will be considered that it has rejected
it.
The submission of a valid order requires a) the submission of all the necessary
information for the conclusion of the contract of sale, b) the unconditional
acceptance of all the terms of the contract of sale, regarding the products
sold, the price, the shipping costs, the manner, the time and place of delivery
of the products sold and c) the unconditional acceptance of these terms of use,
which are an integral part of the contract under preparation.
8. ORDERS
Ordering at http://www.caviar-cream.com/ can only be done by final consumers,
who, according to Greek law, have full legal capacity, ie if they have reached
the eighteenth (18th) year of age and there is no case of limitation of this
capacity, in terms of drawing up sales contracts. Orders on behalf of legally
incompetent persons may be placed by their legal representatives, in accordance
with the law. Orders can also be placed by legal entities (final consumers),
through their legal representatives.
Http://www.caviar-cream.com/ ensures, through its website and/or via email, the
pre-contractual, ie before the completion of the order deposit, complete,
accurate, and clear information to the consumer, for the following, as defined
in article 3 case B of the Code of Consumer Ethics for Electronic Commerce (ΥΑ 31619οικ /
15-3-2017, ΦΕΚ Β΄969 / 2017)
namely:
1. Full company name, registered office, postal address, VAT number, contact
telephones/email address.
2. Registration number in GEMI.
iii. Main features of the products it sells and the quality of the services
provided (eg the total price including VAT or other taxes, shipping costs, or
any costs of returning the product any additional charges, the method of
delivery, the duration of the offer or price, terms and methods of payment,
guarantees, product size-dimensions), as well as for the means of payment.
1. Availability of services and products and the deadline within which the
supplier undertakes to deliver the goods or provide the services.
n. Characteristics of charges, possible discount packages, or special offers.
1. Terms of withdrawal from the contract as well as the termination or
cancellation of the contract.
vii. The possibility of out-of-court settlement of their disputes and
information about the recognized bodies of alternative dispute resolution of
consumers, which the suppliers commit or are obliged to use for the settlement
of the disputes. In the absence of such a commitment or obligation, the
suppliers must specify whether they will make use of the relevant bodies.
viii. The possibility for electronic alternative dispute resolution.
1. The terms of after-sales service, any commercial guarantees (content,
duration, and extent of territorial validity), and the seller's liability for
real defects and lack of agreed properties, according to articles 534 et seq.
2. The possible need for frequent maintenance of the products or the existence
of spare parts at a very high cost in relation to the current price of these
products.
3. The purpose of the processing, the recipients or the categories of
recipients of the data, and the existence of the right of access and objection.
xii. The codes of conduct or any credentials that bind them.
xiv. The above information to the consumer must be understandable, legal, true,
up to date, easily accessible to all, including people with disabilities, and
verifiable and must be in Greek and optionally in another language.
7. THE PRODUCTS SOLD
The features and other details of the products available through our online
store are available and you can be informed by following the search
instructions listed on our websites, by "clicking" on the name or
photo of the respective product. Minor color differences and other variations
on Products are possible due to different ways of capturing images,
presentation technologies, or other technical reasons. Our company is not
responsible for these differences and discrepancies. Our company draws your
attention to the washing and maintenance instructions that are printed on the
labels of the Products. Our company is not responsible for any damage resulting
from improper use of the Products, including use in violation of the instructions
for use.
The presentation at http://www.caviar-cream.com/ of the products for sale has
the character of an invitation to express interest in submitting an order
proposal. For this reason, the above presentation does not imply any commitment
of our company for the availability and/or adequacy of the displayed products.
The prices listed at http://www.caviar-cream.com/ include VAT 24%. They do not
include transportation costs. Http://www.caviar-cream.com/ reserves the right
to adjust prices without having to inform the consumer in advance. Any booking
of a product from the online store http://www.caviar-cream.com/ and then,
buying it from a physical store does not purchase from the online store of our
company, but from the physical store.
6. SECURITY
SSL (Secure Sockets Layer) protocol is currently the global standard on the
Internet for certifying websites (websites) to network users and for encrypting
data between network users and network users. servers (web servers). An
encrypted SSL communication requires that all information sent between a client
and a server be encrypted by the sending software and decrypted by the
receiving software, thus protecting personal information during its transfer.
In addition, all information sent with the SSL protocol is protected by a
mechanism that automatically detects whether the data has changed during the
transfer. In addition, personal security is the password you give when you
become a member of http://www.caviar-cream.com/ In order to present any of your
personal information, you must first give your username and password. For this
reason, you must keep these items safe so that they do not fall into the hands
of others. We also advise you to create a password using symbols along with
alphanumeric characters.
Finally, it should be reminded that the credit card details are not stored in
the company's storage media during the transaction but are registered directly
in a secure environment of the cooperating company that has undertaken the
routing of the cards.
All transactions you make through http://www.caviar-cream.com/ are governed by
Greek, International, and European law, which regulates issues related to
e-commerce as well as the Law on Consumer Protection (N. 2251/1994), which
regulates issues related to distance selling.
5. USE OF COOKIES
Http://www.caviar-cream.com/ uses "cookie" technology to improve and
facilitate your visit to its website. The "cookies" are sent to your
computer and identify you as a specific user, storing your personal preferences
and technical information. We use a) Permanent cookies (ie cookies remain on
your computer until you delete them) b) Temporary cookies (ie cookies remain
until you close your browser). The cookies themselves do not contain or
disclose personal information. If you submit personal information through the
website http://www.caviar-cream.com/, the information may be linked to the data
stored in cookies. If you do not accept the use of cookies by
http://www.caviar-cream.com/ you can change the settings of your browser so that
it does not accept cookies (instructions on how to change the settings of
cookies in your browser you can find in the browser help section). For your
convenience, the following websites are listed, which you can visit, in case
you wish to enable or disable the use of cookies from your browser settings, to
learn about the necessary relevant actions Internet Explorer https: /
/support.microsoft.com/kb/278835Firefox
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-storedChrome
https://support.google.com/accounts/answer / 61416? Hl = enOpera
https://www.opera.com/browser/tutorials/security/privacy/Safari
https://support.apple.com/kb/PH5042Safari for iPad and iPhone
https://support.apple. com / kb / HT1677
4. PERSONAL DATA
In order to carry out any transaction through the online store
http://www.caviar-cream.com/ and to place orders for the company products, the
customer will be required to disclose some personal information. When placing
the order, you will be asked for the full name, the shipping address of the
products, the billing address of the order (in case it is different from the
shipping address), the invoicing details (in case payment by invoice has been
selected ), the number of a contact telephone number, your e-mail address
(e-mail) and in cases where the payment is made by credit card, the number, the
expiration date of the card and the three-digit security code.
Credit card details are not stored in the company storage media during the
transaction but are registered directly in a secure environment of the partner
company that has undertaken the routing of the cards.
Any personal data you post anywhere on the pages and services of the website
http://www.caviar-cream.com/ is intended solely to ensure the operation of the
respective service and may not be used by any third party, without complying
with the provisions of Law 2472/97 regarding the protection from processing of
personal data, as it applies each time. The online store http://www.caviar-cream.com/
operates in accordance with applicable Greek and Community legislation and
keeps your personal data secure for as long as you are registered in service of
http: //www.caviar- cream .com / which are deleted after the termination of the
transaction in any way. The personal data you declare in the online store
http://www.caviar-cream.com/ are used exclusively by it or its affiliated
companies, in order to support, promote and execute the transaction. Http:
//www.caviar -cream.com/ makes use of the information you give us during the
electronic submission of the form, in order to contact you regarding (i) the
delivery of the order at your place, (ii) for confirmation and identification
of the customer in each if necessary, (iii) for new or alternative products
offered by http://www.caviar-cream.com/ (iv) its special offers, (v) offers and
news of the company ( vi) receiving gifts after a draw competition. You can
choose whether or not you want to You receive such communications from
http://www.caviar-cream.com/ by subscribing to the newsletter.
The registration of your personal data by you means that you consent to this
data being used by the employees of our company for the reasons mentioned
above.
The data kept in the file may be disclosed to the competent judicial, police,
and other administrative authorities upon their legal request and in accordance
with the applicable legal provisions. The Customer has, within the framework of
the legislation on telecommunications privacy, the rights of information and
objection provided by articles 11 to 13 of Law 2472/1997. you need to study
them with your parent or guardian and fully understand them, both you and your
parent or guardian. Acceptance of the terms and conditions by the parent or
guardian will be construed as their consent to them on your behalf. Parents or
guardians are advised to supervise their children when using the Internet and
mobile or other devices. If you invite your children to use the service, you
give your consent to these terms and conditions.
3. INTELLECTUAL PROPERTY RIGHTS
Except for the expressly stated exceptions (copyrights of third parties,
affiliates, and suppliers), all content of the website, including images, texts
and audiovisual material, graphics, photographs, drawings, texts, services, and
products, are the intellectual property of http: // www.caviar-cream.com/ and
are protected under the relevant provisions of Greek law, European law and
international conventions. No part of this site may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, without the
prior written permission of the public. Reproduction, republishing, uploading,
announcement, dissemination or transmission or any other use of the content in
any way or medium for commercial purposes or other purposes is allowed only
with the prior written permission of "Tzekos Nikolaos S." The names,
images, logos, insignia, texts and audiovisual material representing
"Tzekos Nikolaos S." and/or its online store http: //www.caviar-cream.com/and/or
third parties contracted with them as well as their products or services, are
exclusive trademarks and insignia of "Tzekos Nikolaos S." and/or
http: / /www.caviar-cream.com/and/or the above third parties and are protected
by Greek, EU and international trademark and industrial and intellectual
property laws. In any case, their appearance and display on the website
http://www.caviar-cream.com/ and in its online store should in no way be
construed as a transfer or assignment of their license or right of use.
2. USER RESPONSIBILITY
The users of the website http://www.caviar-cream.com/ agree that they will not
use the website of http://www.caviar-cream.com/ for sending, publishing,
sending by e-mail or sharing with others ways of any content that is illegal,
harmful, threatening, offensive, defamatory, or violates someone else's
privacy. In addition, individuals accept that the products they order through
the online store http://www.caviar-cream.com/ are for personal use.
The website http://www.caviar-cream.com/ is the online store, which is the
online presence of the sole proprietorship under the name "Tzekos Nikolaos
S." (Tax Identification Number 143399763, Tax Office A 'ATHENS, GEMI No.
143322603000). The headquarters of the company, which will henceforth be called
"the company", is located in Athens (39 Gortynias Agios Dimitrios,
Tk: 17341), tel.210-9815703 e-mail [email protected]
The online store (e-shop) http://www.caviar-cream.com/ enables both our
customers and all internet users to be informed immediately about the products
offered by our company, as well as to make their purchases electronically.
The use of the web pages and services of http://www.caviar-cream.com/ by the
visitor/user presupposes his unconditional agreement with the following terms
of use, which apply to all the content included in its website. The
visitor/user must carefully read these terms before using the services of the
website and if he does not agree, he must not use the services and their content.
The visitor/user is kindly requested to check the content of the terms of use
for possible changes. The continued use of http://www.caviar-cream.com/ even
after any changes means the unconditional acceptance of these terms by the
visitor/user. Access to, browsing, using, or registering on the website, is
proof that the visitor/user has read, understands, and agrees to these terms
and conditions, and you are bound by them. If you do not agree to be bound by
these terms and conditions and be bound by them, you must not use this website.